A nursing student came to me during her last month of school. The screen on her MacBook was broken.<\/p>\n
She still had papers to write and tests to take. She was paying her own way through school and could not afford a new laptop. Replacing the screen would also cost more than she wanted to spend for one month of use.<\/p>\n
She needed a way to finish school.<\/p>\n
The computer turned on and ran normally. Only the screen was broken.<\/p>\n
I gave her a portable monitor that plugged into the MacBook. It cost much less than a new computer or screen repair.<\/p>\n
The setup gave her access to her files and schoolwork. She finished her papers, took her tests, graduated, and became a registered nurse.<\/p>\n
I could have given her a price for replacing the screen. Instead, I asked how long she needed the computer and what she needed to do with it.<\/p>\n
Those answers led to a smaller and less expensive fix.<\/p>\n
The same idea applies to business technology. A company may ask for a new server because one program is slow. Checking that program and the way employees use it may uncover a smaller fix.<\/p>\n
A temporary solution can also keep a business working until it is ready for a planned replacement.<\/p>\n
The full repair may be the right choice. But the first step is understanding what the customer needs to finish. That keeps the solution tied to the work instead of the largest repair available.<\/p>\n","protected":false},"excerpt":{"rendered":"
A nursing student’s MacBook screen failed in her final month. The right answer was not an expensive repair, but a simple way to finish her work.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-49","post","type-post","status-publish","format-standard","hentry","category-it-infrastructure"],"_links":{"self":[{"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/posts\/49","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/comments?post=49"}],"version-history":[{"count":5,"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/posts\/49\/revisions"}],"predecessor-version":[{"id":69,"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/posts\/49\/revisions\/69"}],"wp:attachment":[{"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/media?parent=49"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/categories?post=49"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nowelltech.com\/notes\/wp-json\/wp\/v2\/tags?post=49"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}