The Work Doesn't Stop When the Project Does
After I fix something, most businesses want to know it's still working - and what's worth fixing next.
Some companies need a help desk. Others need someone who understands where the business is going and can take ownership of the technology decisions along the way. A technology partnership is for the second kind of company.
What This Actually Looks Like
Less "submit a ticket," more a standing relationship for keeping the systems I built working - and figuring out what's worth doing next.
- Ongoing conversations about where the business is headed
- A technology roadmap that gets revisited, not written once and forgotten
- System and network documentation, kept current
- Backup verification - not just scheduling, actual testing
- Cybersecurity oversight
- Vendor coordination and technology purchasing
- Evaluating new ideas as they come up
- Identifying the next automation opportunity
- Measuring whether previous improvements actually worked
- Recommending what's worth doing next - and saying so when nothing is
What Stays Separate
Major work still gets scoped and priced on its own: a new ERP system, a network overhaul, a major automation build - same as any other project. That scoping conversation and the quote are free, and timelines vary by project rather than following a set number. A technology partnership covers what happens in between: the oversight and planning that keeps things running and keeps the next good idea from getting lost.
Is This the Right Fit?
Probably a good fit if:
- You've outgrown ad-hoc "call when something breaks" support
- Technology decisions keep getting made without anyone stepping back to plan them
- You want one person who already knows your systems, not a new technician every time
Probably not yet if:
- You have one specific project to get done, not an ongoing relationship
- You're not sure yet where the real friction is - start with the free Roadmap first
- You already have someone in this role and things are working
Your data and credentials belong to you, and what gets built is documented, not locked to me personally. If we ever part ways, the next competent person should be able to understand what's there and pick it up.
Not sure if this is the right fit?
That's fine - most of what I do starts with a conversation, not a contract. Tell me what's going on and I'll tell you honestly whether an ongoing partnership makes sense.
Tell Me What's Slowing You Down